MDM Intune Android phones unable to access outlook.office.com via Edge

Matt-1904 11

Our Intune managed Android phones are unable to access outlook.office.com via Edge since the end of last week (see photo below). We've not made any changes to our Intune app policies and MS Intune Support told me to contact Edge support, but they haven't been able to help us either. Anyone got any ideas? Perhaps it relates to SSO? It only happens in Edge, on Intune managed phones, and when trying to access OWA. Thanks

XuDong Peng-MSFT 10,101 Reputation points Microsoft Vendor

2022-05-24T08:45:53.52+00:00
Hi @Matt-1904 ,

To better understand your question, we would like to confirm the following:

What is the version of Edge where the problem occurs?

Does this issue only occur on mobile devices?

Did you try clearing your browser cache?
Matt-1904 11 Reputation points

2022-05-24T10:01:06.92+00:00
Hi,

Latest version from the Google Play store (101.0.1210.53)

Only Intune managed mobiles

Yes, cache cleared. Happening on factory reset Intune mobiles too.

Thanks.
Matt-1904 11 Reputation points

2022-05-24T19:46:18.13+00:00

Actually, it's not just outlook.office.com be any office.com site (e.g. portal.office.com)

Edge gets stuck on "Confirming App Status" then disables the misconfiguration error above.