question

YANG-4924 avatar image
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YANG-4924 asked SwathiDhanwada-MSFT edited

Remote Desktop Mobile 10.4.0 issue (iOS)

Hello,

I acitved the GPU accelerate in the RDP session by these steps:
https://social.technet.microsoft.com/Forums/en-US/e139ec92-90d0-4639-a3b5-5a5a4a5b6a79/hardware-support-gpu-on-rdp-connection-to-windows-10-professional

But encountered this error:
204947-gpu-error-in-rdp-session.png

Host: Windows 10 Pro, 21H1
Host's graphics: AMD Radeon R350
iPhone iOS version: 15.5
RDM Application vsersion: 10.4.0

I tried connect to several Windows host and have the same error, it seems the new version's issue. 10.3.6 is no problem, but i can't roll back....
Could you please help to check! Thanks!


remote-desktop-servicesremote-desktop-client
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Update:
- tried updated the host Os to win11 Pro, the RDP issue still.
- tried updated the iPhone iOS to 15.5, issue still.
- tried updated the graphics’s driver program to the newest. Issue still. AMD Radeon R7 350.
- Minimize the full-screen windows before disconnecting the Remote Desktop connection every time. It doesn’t shows the error when connecting next time.

Question: How to configure the host showing the desktop automatically (minimizing all full-screen windows) when connected the host by rdp client?

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1 Answer

RalBoucher-0114 avatar image
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RalBoucher-0114 answered

Hi, Since the update to RDP 10.4.0 on my Iphone Xr with 15.5 IOS I'm no longer able to connect to Entreprise gateway. See attach! Sorry image is in French.
Could you verify that. Thanks you!205138-message-iphone.png



message-iphone.png (401.8 KiB)
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