Azure Database Migration service
An Azure service designed to help simplify, guide, and automate database migrations to Azure.
280 questions
I have had an azure support case open for more then 30 days and I have not been provided with any actionable steps towards a solution or an escalation path.
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Jamie Sweeney
1
Reputation point
Is there some way to reach an account manager or next-tier support?
I am unsure how to get answers to my queries and migrate my customers to Azure if I can not get support and answers to queries or a path towards a solution.
Thank You
James
{count} votes
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Oury Ba-MSFT 16,471 Reputation points Microsoft Employee2022-05-24T21:18:43.957+00:00 @Jamie Sweeney Thank you for posting your query on Microsoft Q&A forums and for using Azure Services.
I am sorry to hear that no action was provided to the support case you created more than a month ago.
Could you please share the ticket number and what was the issue about.?Regards,
Oury -
Oury Ba-MSFT 16,471 Reputation points Microsoft Employee
2022-05-26T23:13:33.693+00:00 @Jamie Sweeney Could you please provide more details about the issue you are facing.?
Regards,
Oury
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