Unable to install Microsoft project from company portal on windows 10.

vivek anand 1 Reputation point
2020-09-04T04:19:16.093+00:00

Unable to install Microsoft project from company portal on windows 10.

The process is stuck in downloading for 2 days in company portal. In intune the status is showing as

Agent installation failed
Hide details
Error code: 0x80070643
Fatal error during installation

Is there any way to restart the download process so that the installation is successful.

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
894 questions
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3 answers

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  1. Emi Zhang-MSFT 22,556 Reputation points Microsoft Vendor
    2020-09-04T08:30:19.283+00:00

    Hi,
    Did you go to this web and download Project?
    22680-220.png

    Did you download this Project install file successfully?
    Did you install the same bit version of Office and Project?
    What version of Office did you install in PC?
    I suggest you check if you install the same bit version of Office and Project.
    Try to re-download Project install file and re-install Project.
    Disable firewall and antivirus software and check the result.
    Any updates please let me know, I'm glad to help you.


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  2. vivek anand 1 Reputation point
    2020-09-04T09:07:44.317+00:00

    The office deployment is from Microsoft Intune.
    The project and office 365 can be installed from company portal only.22639-image191.png

    Since the system is managed by company policy , antivirus and firewall cannot be disabled.
    The office version is Microsoft office ProPlus 16.0
    Microsoft project professionsal 2016
    Is there any way to cancel the download or restart the download from company portal on the client machine.


  3. vivek anand 1 Reputation point
    2020-09-04T09:18:39.917+00:00

    forgot to update "All are 32 bit applications only"

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