Teams : We were unable to plan the event. We couldn't find the mailbox.

Frédéric MASSOT 1 Reputation point
2020-09-04T08:28:17.897+00:00

Hi,

I'm trying to schedule a meeting in Teams and I get the following error message (in French): We were unable to schedule the event. We couldn't find the mailbox.

I don't know which mailbox this error message is referring to. It could be more specific.

Regards

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Sharon Zhao-MSFT 25,056 Reputation points Microsoft Vendor
    2020-09-07T02:45:40.667+00:00

    @Frédéric MASSOT ,

    Please check if you have been assigned Exchange Online license in Microsoft 365 admin center.

    I tested in my lab. It will show the same error message after I unassigned the Exchange Online license when scheduling meetings in Teams client.
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