Save as filtered web page does not process all images

Question

I have document with over 100 .JPG images inserted. All are sized around 1800 x 900. The first 16 process correctly when I save as filtered web page. Following images are converted to small (2K) JPG file (in the _files folder) that displays as a horizontal line. I have another similar doc in which the first 17 images process correctly, then remaining images are converted to the 2K horizontal image. I have successfully created other HTMLs previously using this method.
I can save as (or export to) a .PDF and images are processed correctly. I have tried deleting and re-inserting the first few offending images with no effect. I have deleted the first offending image and the next image is then mishandled.
I have tried changing size/resolution of the images with no change.
If I save as (unfiltered) web page, I get two JPG files (in the _files folder) per image: one proper image and one 2K horizontal line image, but when processed using a browser, the horizontal line image is displayed instead of the proper image.
HELP!!
Just curious.... One of the images, about the 10th one, is converted to a .PGN format image. It is not different from the other images that I can see. Why was it converted to .PNG?

Answer 1

Hi @CM Hammock

Welcome to Q&A forum ~

Could you pleae tell us which version of Office are you using now?

Have you changed the previous format of these images?
I would suggest you test other Word documents that include fewer and smaller JPG images.

To check the 2K horizontal line images It's recommended to change Line spacing and Wrap Text .
Before making changes, it is recommended to back up the document.

> It is not different from the other images that I can see. Why was it converted to .PNG

You can click the image in Word > Size and Position > Under Size tab, check the Scale values, and compare with other pictures.

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Answer 2

• List item
  Yes 2467874$

Answer 3

First, thanks for any help... I'm starting to pull my hair out......
I know it sounds crazy, but I cannot find a "Version" anywhere in Word. This information should be in the "Help" function, but it is not there that I can find. I even did a Help lookup on Version and the instructions there do not work. (I cannot find a "About Word" option anywhere.) When I went into my Excel's Help, it mentioned Excel 2019, so I suspect Word should be the same and that is about when I set up my current machine.
I Have tried reducing the size of the images to about 1600 x 900 but get the same result. I have done this exact same thing previously. (For an example of what I do and what worked before, check: http://hammocktree.us/Italy21//Italy21.htm )
All images are set for Text wrapping of "Top and Bottom" and almost all images are centered. I started looking at all the scale factors and they seem to make little sense. The first 20 or so images are all at about 1600 x 900 and the size of the images as shown in the document are very close to each other. But, the scale factors range from 45% to 130% (or thereabouts). The scale factors seem to have little relationship to the relative size of the source JPG and the size of the image in the document.
I cannot find anything unique about the image that gets converted to a .PNG
I appreciate any ideas/suggestions.......

Answer 4

Some more experimenting.....
As a possible circumvention, I deleted all the images from the Word document and saved that as a filtered web page (.htm). Then I edited the .htm file using Word and re-inserted the photos. (well, not all 100+, just 25 to test.) Saved that (again, as a filtered web page) and when viewed with a web browser, the first 15 photos are there and correct, bt after that I get the horizontal line (2K) .jpg files instead of the proper images. In other words, no help. Oh, one difference, the one image was not converted to a .PNG this time. (This was also after I reduced the size of the image as noted below.) It appears to be a problem in the saving as a web page, not in the conversion from Word doc to HTML.
I also checked the size of the image files I used in the 6 month old document that I pointed to above (That worked), and those images were all about 1500 x 800 so I resized all my images to that size and tried the "save as" again, but no change.
Could anyone suggest a more robust or appropriate HTML editor to use instead of Word? (Hopefully with the ability to import the Word doc.) I used to just write/edit the raw HTML myself, but that is a bit limiting and tedious.
Thanks for any help....

Answer 5

OK, yes, this is "Microsoft Office Home and Business 2019".
It will take a while to try the "Safe Mode" test, so that will have to wait until later today... will report back on that.