Extension for Edge is deleted without permission

Question

The installed extension for Edge disappears when you log on again by logging off or restarting.

■ What you want to install
　Browser extensions for UiPath

■ Installation method
　Install via Group Policy using the following command
　https://docs.uipath.com/studio/docs/extension-for-edge-chromium#online

■other
　・The target user is joined to an AD domain.
　・ It has been confirmed that the target extension works without problems
　・ The target environment is controlled by Group Policy, and it has been confirmed that the target extension ID has been added to the policy
　・ As soon as I logged in again after installation, I was able to confirm that the target extension exists below
　　→C:\Users\username\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\
　　　After that, the folder of the target ID is deleted at the timing of launching Edge

I would like to know the cause and how to solve it.
I'm in a lot of trouble.

Answer 1

Hello

1. Please try to install UiPath extension via the chrome webstore instead of using Tools pane in studio. My enterprise policy seems to be okay with that method.
2. Disable any Antivirus program or Windows firewall you may have for temporary purpose.
3. Please check Windows events logs or Extensions logs location during the Uninstallation to find due to which process or program it was removed.
4. As last please try to get in touch with UiPath for additional support as its non-Microsoft product

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