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Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Hi @氓 文
Welcome to Q&A forum ~
Currently in Microsoft Q&A we only support English, could you please edit your question into English?
Thanks for your understanding.
Can you let us konow which version of Office 2019 are you using now?
- If you are using volumn licensed Office Standard 2019 or Office Professional Plus 2019, please contact IT in your organization to check whether the VBA is blocked.
- If you are using retail Office 2019, such as Office Home & Student 2019, Office Home & Business 2019, it's best to
click File in Word > Options > Trust Center > Trust Center Settings > Macro Settings, make sure the VBA is not disabled.
Besides, I suggest you run Word in safe mode to check this issue.
- You can hold on Ctrl key, click or double-click Word icon, until Word you to start it in safe mode, then please release Ctrl key and click "Yes".
- Then please create a new blank document.
- If this issue does not reproduce in safe mode, please go to
File > Options > Add-ins > Manage, COM add-ins > Go, clear the check boxes for any enabled COM add-ins, select OK. - Restart the Word and create new documents to have a look.
If the steps above do not work, I suggest you perform an Online Repair for Office from Control Pannel.
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