Cannot log in Microsoft Account using Microsoft Edge, but no problem with Google Chrome

Question

I cannot log in my Microsoft Account using Microsoft Edge, the ct argument in the link https://login.live.com/login.srf changed continuously. At last, I got this error page:

Any suggestions?

Answer 1

Hi @燕鹏 李

I think that might be related with cached browsing data in Edge. Could you please try to login with Edge InPrivate window to see if it works? If it works, you can navigate to edge://settings/clearBrowserData in Edge and clear browsing data (please backup the data you need before clear all data) then try again.

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Regards,
Yu Zhou