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Cannot log in Microsoft Account using Microsoft Edge, but no problem with Google Chrome

燕鹏 李 301 Reputation points
2022-05-31T04:05:07.59+00:00

I cannot log in my Microsoft Account using Microsoft Edge, the ct argument in the link https://login.live.com/login.srf changed continuously. At last, I got this error page:
206847-cannot-log-in-account.png

Any suggestions?

Microsoft Edge
Microsoft Edge
A Microsoft cross-platform web browser that provides privacy, learning, and accessibility tools.
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  1. Yu Zhou-MSFT 13,581 Reputation points Microsoft Vendor
    2022-06-01T02:41:42.82+00:00

    Hi @燕鹏 李

    I think that might be related with cached browsing data in Edge. Could you please try to login with Edge InPrivate window to see if it works? If it works, you can navigate to edge://settings/clearBrowserData in Edge and clear browsing data (please backup the data you need before clear all data) then try again.

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    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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    Regards,
    Yu Zhou

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