Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Microsoft Authenticator MFA issue
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Vishal Goyal
1
Reputation point
Hi There,
Recently, I have been facing some issue related to MFA while logging in to my organization account. Below is the error screenshot when I am trying to add my account in authenticator.
Kindly advise, how to rectify this error. Any help would be greatful.
Microsoft Security | Microsoft Authenticator
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JamesTran-MSFT 37,226 Reputation points Microsoft Employee Moderator2022-06-01T22:03:52.397+00:00 @Vishal Goyal
Thank you for your post!- From your error, can you make sure that you received an activation code or push notification?
- Does the Microsoft Authenticator work for any other account that you have registered?
- Since you're having issues adding your account, you should be able to go to the
https://mysignins.microsoft.com/security-infopage in order to add/re-add a sign-in method to the Authenticator app.
If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue. -
JamesTran-MSFT 37,226 Reputation points Microsoft Employee Moderator
2022-06-02T16:37:16.257+00:00 @Vishal Goyal
I just wanted to check in and see if you had any other questions or if you were able to resolve this issue?
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