Presence status of user is not setting using Graph API

Question

We are using presence/setPresence API as given in https://learn.microsoft.com/en-us/graph/api/presence-setpresence?view=graph-rest-1.0&tabs=http through Postman.

It is giving 200 Ok. However, it is not showing any change on MS Teams Client.

When I Change presence status from Teams, I am able to get the updated presence in Postman using https://learn.microsoft.com/en-us/graph/api/presence-get?view=graph-rest-1.0&tabs=http

I am using MS Teams only on my laptop and trying to update presence using postman using Graph API. I am not using MS Teams on multiple devices.

Please help me to understand why it is not updating using setPresence Graph API.

1. Is there any precedence related issue
2. Is the issue due to beta version for setPresence https://graph.microsoft.com/beta/users/<userId>/presence/setPresence and we are using V1 version to get presence https://graph.microsoft.com/v1.0/<userId>/presence

Answer 1

Hi!

I am observing similar behaviour!

When using:

https://graph.microsoft.com/v1.0/users/[USERID]/presence/setPresence

The result is 200OK but it wont change the presence

However, when using

https://graph.microsoft.com/beta/users/[USERID]/presence/setUserPreferredPresence

This is also responding with 200OK, but this one is working as expected.

But, when i try to change the presence to busy/inacall, this is not working (Bad Request - 400) via setUserPreferredPresence, but with setPresence (200 OK - Although it wont change the presence in the client)

/br

Dustin

Answer 2

We tried to repro the issue at our end by running the Graph query in Postman and it works fine for us.
Initially Teams status was 'Available' as below

Then we fired below query to change the status to 'Busy'

POST https://graph.microsoft.com/v1.0/users/xxxxx4d0-291b-xxxx-a85f-axxxx77aefxx/presence/setPresence  

and the status got changed accordingly.

Please follow below doc to check precedence order:
https://learn.microsoft.com/en-us/graph/api/presence-setpresence?view=graph-rest-1.0&tabs=http#presence-sessions

Thanks,

Prasad Das

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Answer 3

Application Id is passed as sessionId?

Answer 4

Ok.

I tested it again.
It worked 2 out of 4 times. One thing I observed that the change is reflected after couple of minutes and I was expecting immediately.

Sometimes it gives error as 'The provided availability/activity is invalid' even if the values are correct as per values mentioned in properties table on https://learn.microsoft.com/en-us/graph/api/resources/presence?view=graph-rest-1.0 page

eg. it gives above error for following.
availability = 'BeRightBack';
activity = 'BeRightBack';

Can you point out what is the mistake?

Answer 5

Thanks this helps