azcopy from Google Cloud to Azure just hangs

asked 2022-06-06T08:20:10.927+00:00
Martin Keywood 1 Reputation point

I am trying to use azcopy to copy from Google Cloud to Azure.
I'm following instructions here and I can see in the logs generated that the connectivity to GCP seems fine, the SAS token is fine and it creates the container fine (see it appear in Azure Storage Explorer) but then it just hangs. Output is:

INFO: Scanning...  
INFO: Authenticating to source using GoogleAppCredentials  
INFO: Any empty folders will not be processed, because source and/or destination doesn't have full folder support  

If I look at the log it shows:

2022/06/01 07:43:25 AzcopyVersion  10.15.0  
2022/06/01 07:43:25 OS-Environment  windows  
2022/06/01 07:43:25 OS-Architecture  amd64  
2022/06/01 07:43:25 Log times are in UTC. Local time is 1 Jun 2022 08:43:25  
2022/06/01 07:43:25 ISO 8601 START TIME: to copy files that changed before or after this job started, use the parameter --include-before=2022-06-01T07:43:20Z or --include-after=2022-06-01T07:43:20Z  
2022/06/01 07:43:25 Authenticating to source using GoogleAppCredentials  
2022/06/01 07:43:26 Any empty folders will not be processed, because source and/or destination doesn't have full folder support  

As I say, no errors around SAS token being out of date, or can't find the GCP credentials, or anything like that.
It just hangs.
It does this if I try and copy a single named file or a recursive directory copy. Anything.

Any ideas, please?

Azure Storage Accounts
Azure Storage Accounts
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
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  1. answered 2022-07-25T20:10:59.06+00:00
    SaiKishor-MSFT 14,916 Reputation points Microsoft Employee

    @Martin Keywood I was able to refer to the case with Azure Team and I see that without any changes, the issue was resolved.

    Here is the reference document for copying data from GCP to Azure Storage using AzCopy - Copy data from Google Cloud Storage to Azure Storage by using AzCopy.

    It is advisable to run the following command in debug mode in the future if similar issue occurs which will be helpful to troubleshoot: azcopy copy <src > <dst> --log-level=debug

    Thank you!

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