Cannot delete a post in channel in teams

Question

Hello,

A user cannot delete a specific post in a channel on Teams, she has access to delete all other posts but not this specific one.

The 3 dots doesn't appear for the post.

There are no emojis, nothing is available. She cannot reply to the post, the post owner does not have the 3 dots either.

Answer 1

Can say this is still happening and hasn't been addressed. We currently have an open ticket with Microsoft regarding this issue

We can delete a message.. but when we leave the channel and return the message re-appears ..Note this seems to be with existing channels.. new channels that owners create are able to delete posts within those new channels

Answer 2

Encountered same problem as the owner of the Channel. Here’s my solution: Manage team (under your Channel main teams, the 3 dots beside the title) > Settings > Member permissions. Check the box to give member option to delete their messages.

Go back to the channel to delete said post/announcement. Then return to setting to uncheck the same box again if necessary.

Answer 3

Hi @IniobongNkanga-8038 ,

There are no emojis, nothing is available. She cannot reply to the post, the post owner does not have the 3 dots either.

Can other team members reply to this post? And normally the 3 dots and emojis won't appear until we select or hover over the post. Do you mean currently neither the post owner nor the other channel members can see the "···" on this problematic post?

A user cannot delete a specific post in a channel on Teams, she has access to delete all other posts but not this specific one.

As far as I know, team owner can have the capability to delete sent any messages if the setting is turned on in the messaging policy applied to the owner. Is this user you are talking abour the team owner and you've already turned on the "Owners can delete sent messages" setting in messaging policy? If this is not the case, I'd recommend enabling the setting via Teams admin center, wait for some time and then check if the owner of the team can delete this problematic post from the channel.

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Answer 4

I am experiencing same issue as OP. User cannot edit/delete post. Team channel owner cannot edit/delete the post. Owner has all correct settings applied for users to edit their own posts. No one (including owner) can reply to post. How can we escalate this issue?

Answer 5

I am having a similar issue. I can delete my own posts, I have the ability to delete the whole channel (I am the Owner of the Team) but I don't have the "delete" option to delete the post of a member. Doing some clean up, we had to delete some members and want to delete posts.