Hi,
1.How about adding shared printer on another PC, does that work?
2.Ping the IP address of the shared printer to check if it’s a network problem.
3.Have you tried turn off the Windows Defender Firewall and enable Network discovery and file and print sharing?
Here are some steps for common printer problems to try:
https://support.microsoft.com/en-in/help/4015397
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Best Regards
Karlie