Snips not working in teams when sent

Question

after i snip an image i would like to send via teams i paste into teams it shows image but when i hit send it just says loading but never actually does.

Answer 1

Hi @Sanchez, Josh (RC-US SI RAM Z1 SOL)

Does this issue persist all the time?

Have you tried to login Teams web client to see if it could be fixed?

If there is no issue in Teams web client, it firstly recommends you try to clear Teams client cache file to see if it can be fixed.

• If Teams is still running, right-click the Teams icon in the taskbar, and then select Quit.
• Open the Run dialog box by pressing the Windows logo key +R.
• In the Run dialog box, enter %appdata%\Microsoft\Teams, and then select OK.
• Delete all files and folders in the %appdata%\Microsoft\Teams directory.
• Restart Teams.

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Answer 2

clearing cache didn't do anything in this particular issue. things started working hours later and seem to be fine for now