Can't Install HP Print Drivers on Windows Server 2022

asked 2022-06-08T13:26:21.443+00:00
Andrew Wilson2 1 Reputation point

I have just installed a new print server using Windows Server 2022 and migrated printers off an existing 2012 server with the associated print drivers, it looks likely that some of the older drivers are not working so when I try installing some new HP print drivers I am getting an error that says the OS is not supported and references Windows XP . Has anyone had the same issue and got a resolution

Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
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  1. answered 2022-06-08T13:41:48.79+00:00
    Dave Patrick 328.6K Reputation points Microsoft MVP

    HP will likely be your best resource for troubleshooting this issue.

  2. answered 2022-06-10T07:11:29.597+00:00
    Limitless Technology 37,291 Reputation points

    Hello

    Thank you for your question and reaching out. I can understand you are having issues related to HP printer drivers on Windows server 2022.

    1. Please try to uninstall Printer Nightmare update

    https://learn.microsoft.com/en-us/answers/questions/517533/pint-server-and-print-nightmare-update.html?page=3&pageSize=10&sort=oldest\

    1. Disable any Antivirus program or Windows firewall you may have for temporary purpose
    2. Please download Latest Printer Driver from HP website and Install it on Server 2022.
    3. Please clear Print Spooler from %systemroot%\System32\spool\printers

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  3. answered 2022-06-20T09:33:43.173+00:00
    Andrew Wilson2 1 Reputation point

    So instead of just installing the print driver, I had to go old school and extract the install files from the HP provided executable, and then install by browsing to the inf file.