Azure DevOps deployment groups agents installation with error message

Question

I try to create a release pipeline to copy my .jar file to the target machine (Windows VM).
I follow the instructions and install agents on the VMs

It works fine on most VMs, however, some VMs setting up agents with error (but the installation seems to be successful, I can find the machines on Azure DevOps). Here is the log:
https://gist.github.com/frankShih/9eecd83e9fa82acc4a8436c01bdd16e9

And here is the error message in the release pipeline:

I have checked that all the user accounts shown on Azure DevOps deployment group are admin permission.

Any suggestion is appreciated. Thanks in prior

Answer 1

The product group for Azure DevOps / TFS actively monitors questions over at
https://developercommunity.visualstudio.com/report?space=21&entry=problem
https://developercommunity.visualstudio.com/report?space=22&entry=problem

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Answer 2

Hello HanShih,

When you run the build pipeline on Azure DevOps it's actually the build service account which is running the script. You should make sure the build service account have sufficient permission to Access: '//<hostnameIP>\c$\'

To change the identity of the build agent, just go into Windows Services and change the identity of related Build service (service name is " Azure Pipelines Agent") to an account that has that filesystem access

-In the Services pane, right-click Azure Pipelines Agent.
-Under Service Status, click Stop.
-Click the Log On tab.
-Specify the account you want to use for the service in the This account text box.
-Type the new password in the Password text box, and then type the new password again in the Confirm password text box.
-Under Service Status, click Start.

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