How to manage AD/Exchange using REST or SOAP API?

Question

Hello Team,

We are looking for alternatives to powershell in order to manage on-prem AD/Exchange server from servicenow. Is there any possibilities to have REST or SOAP API support for AD or Exchange Server?

Answer 1

@Manish

Here are suggestions from Exchange side:

For Exchange on-premises, if you want to use REST API, you need to hybrid it with Exchange online first. Please note, REST API for On-Premises will end in March 2023.

If you don't want to use Remote PowerShell manage Exchange server, you could use EWS service to manage Exchange on-premises if your application supported this one.

Due to the EWS related to Exchange development, I will help you add the "office-exchange-server-dev" tag to this thread.

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Answer 2

Hello

Thank you for your question and reaching out. I can understand you are having query related to Exchange and AD REST or SOAP API.

For Exchange :

https://learn.microsoft.com/en-us/exchange/client-developer/exchange-server-development

For Active Directory :

I believe there are no REST APIs provided by Microsoft for Microsoft Active Directory. You need to communicate with multiple APIs. Modifying group memberships is as simple as doing an LDAP modify operation, but for GPOs you'll have to write to the SYSVOL share and speak to a different service on one of the domain controllers to ensure version updates for example.

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Answer 3

If you have access to Microsoft Flow\Logic Apps, then you can use the AD connectors and create your own REST API's for common tasks.

That will give you a lot of control over AD. (Although doesn't ServiceNow have its own integration with AD, for adding users to groups, etc).

Not so sure about the Exchange integration though. There are connectors for Exchange on-line, but I'm not aware of any for on-prem.

There might be away to wrap PowerShell scripts into an API, but I haven't seen any real life examples.