we need to add a new payment method but it won't let me change the country or region

Guardian Kids 1 Reputation point
2022-06-10T17:01:37.123+00:00

we need to add a new payment method but it won't let me change the country or region, the card is from the USA and the registered country is Colombia

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Anonymous
    2022-06-10T18:39:43.797+00:00

    Read on here how to do that.
    https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/change-azure-account-profile

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  2. SwathiDhanwada-MSFT 18,886 Reputation points
    2022-06-16T18:58:44.073+00:00

    @Guardian Kids Welcome to Microsoft Q & A Community Forum. Adding to further @Anonymous comment, you can refer this document for adding or updating credit card.

    If you still further assistance, please contact Azure subscription management support team by raising a support request. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue. Here is the link - https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request to create support case.

    FYI: Azure Billing and Subscription Management support is included in the Basic Support Plan without any charge.

    If the response helped, do "Accept Answer" and up-vote it

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