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Print Command does not work

Gerardo de Simone 1 Reputation point
2022-06-12T06:39:08.5+00:00

The print command in WORD has stopped responding on my MAC. Nothing happens when I select "print" in the ribbon icon or dropdown menu. The command "Print as PDF" doesn't work either.
Can you help me?
Thank you,
Gerardo de Simone

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  1. Ceasar Chen_MSFT 4,481 Reputation points
    2022-06-13T02:22:59.437+00:00

    Hi, @Gerardo de Simone
    This article has many ways to help you troubleshoot printing problems with Word for Mac: troubleshoot-printing-problems-in-office-for-mac

    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. Limitless Technology 39,786 Reputation points
    2022-06-15T07:35:37.197+00:00

    Hello

    Thank you for your question and reaching out. I can understand you are having issues related to Printing from MAC.

    If your printer is connected to your Mac, make sure the printer cable is firmly connected, and the printer is plugged into a power point and turned on.

    If the printer is on the network, make sure your Mac and the printer are still on the same network, the printer is turned on, and the network isn’t experiencing problems. If the network has multiple printers, check which printer you chose — it may be different from the one you think you chose.

    If you use a shared printer connected to another Mac, make sure the Mac has macOS 10.5 or later installed, isn’t in sleep and has sharing turned on.

    If your printer is connected to your computer’s USB port, open System Information, then click USB.

    Try printing from another app, such as TextEdit. If the problem occurs only in one app, review that app’s documentation for further troubleshooting information.

    Some printer software and apps use Print Dialogue Extensions (PDEs) to make custom print options and dialogues available when you print. If you experience printing problems with software that uses PDEs, you can turn the use of PDEs off for that printer.

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    --If the reply is helpful, please Upvote and Accept as answer--

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