4,608 questions
Check you boundaries, as from you screenshot as the client isn't assigned to any site.
Aka use ip range boundaries only, to ensure the clients are always assigned.
SCCM Agent not configuring correctly
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Roberto
646
Reputation points
Hello.
At times I have SCCM agents that will not configure correctly.
The components are installed but never activated and the available actions are only a couple and in any case they will not work.
From the server side, that client results always unknown. Also, from the server side, it seems that clients don't use TCP port 10123 but 80.. may that be a problem?
Please see attached images.
Thank you and best regards.
Roberto
Microsoft Security Intune Configuration Manager Other
4 answers
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Garth 5,801 Reputation points2022-06-14T10:16:44.433+00:00 -
Roberto 646 Reputation points
2022-06-14T11:30:48.167+00:00 Hello @Garth
I removed the Active Directory site and now I have left only IP address ranges.
Rebooted the SCCM server.
Rebooted the client.
--> NO CHANGEYou said that from my screenshots the client isn't assigned to any site. Could you please elaborate? The CCM Console correctly show site 'ECM'..
Please, see attached images to see what I removed from the Boundaries:
Thank you and best regards.
Roberto -
Roberto 646 Reputation points
2022-06-14T15:14:43.203+00:00 Hello @Garth
I was too fast at commenting.. after some 30 minutes and a couple of reboot, the client registered and configured correctly. It's now working!
I restarted the OSD of the same client and I'll see the results tomorrow.Thank you and best regards.
Roberto -
Garth 5,801 Reputation points
2022-06-14T16:45:45.247+00:00 To answer your question, you can see from the control panel applet there are only two item (machine policy and user polices; assume that is what is says), this is a tell tailed sign that your boundaries are incorrect.
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Roberto 646 Reputation points
2022-06-15T07:45:27.52+00:00 Hello.
Yesterday evening I redeploied the OS on the same client.
This morning the client agent is again not configured, just like before fixing the boundaries.Any more hints?
Thank you and best regards.
Roberto -
Garth 5,801 Reputation points
2022-06-15T10:13:10.327+00:00 So you have check that you client falls within the boundaries, aka the ip address is within those few ranges? Have you reviewed the logs to see what problems you are having?
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Roberto 646 Reputation points
2022-06-15T11:16:26.607+00:00 Hello @Garth
Yes, the client gets an IP address (10.20.19.47) within the boundaries (see above pictures).
I've looked through the logs, but I just cannot understand what the problem is. I probably don't know where to look for.. I've been looking through several log files under C:\Windows\CCM\Logs\ but got nowhere till now.Could you please help me analizing this problem?
Best regards.
Roberto
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Roberto 646 Reputation points
2022-06-17T05:43:08.687+00:00 Hello.
Anybody on this?
Best regards.
Roberto