Hi @Rafael Carvalho ,
I searched the documents migrated from exchange2010 to exchange2016. You can check whether there is a problem with the steps :
https://www.kerneldatarecovery.com/blog/step-by-step-guide-for-migrating-exchange-server-2010-to-2016-part-1/
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You can check if you are using a supported Server operating system :
https://learn.microsoft.com/en-us/exchange/plan-and-deploy/supportability-matrix?view=exchserver-2019
You can check the error information in the exchange installation log and provide it to us for subsequent analysis.
( The Exchange Setup log is available at <system drive>:\ExchangeSetupLogs\ExchangeSetup.log )
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