Not able to create Azure account with debit card details

Sravanth 1 Reputation point
2022-06-16T14:15:07.693+00:00

I have an instant debit card from a bank, i am trying to signup for azure free trail account with this card, as this card is provided name on it, I entered my name to sign in card holder name, After clicking on Sign up button it is saying that card details is not matching.

Kindly assist with this issue.

Azure Cost Management
Azure Cost Management
An Azure service that provides cloud cost management capabilities.
979 questions
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  1. Monalla-MSFT 6,316 Reputation points Microsoft Employee
    2022-06-16T17:48:52.23+00:00

    @Sravanth - Welcome to Microsoft Q&A and thanks for reaching out.

    Apologies for the inconvenience caused.
    Please be informed, only Credit/Debit card is accepted as valid payment method for Azure subscriptions. Please use a valid Credit/Debit card which has international transaction enabled.

    Virtual or pre-paid credit or debit cards aren't accepted as Payment for Azure subscriptions and unfortunately you won’t be able to sign-up for an Azure subscription without using a Credit card. Also, American Express (AMEX) is no longer supported as a Payment Instrument for Azure accounts.

    For more info please refer: Troubleshoot a declined card at Azure sign-up

    Kindly try to clear browser cookies/temporary files/cache, utilize In-Private/Incognito Mode of the web browser and follow the below steps to activate Azure free account:

    • Open Edge browser | InPrivate mode
    • Copy and paste this linkhttps://azure.microsoft.com/en-in/offers/ms-azr-0044p/
    • Click on Activate
    • Sign-up using: your email
    • Follow the on-screen instructions

    In case issue persist, please share the full screenshot of the error message (including URL, e-mail address and system time) for further investigation.

    You may refer below article for the Valid Payment metho: billing-troubleshoot-azure-payment-issues

    Hope this helps. and please feel free to reach out if you have any further questions.

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  2. Partha Azure1 0 Reputation points
    2023-01-29T13:04:03.9133333+00:00

    Hi,

    In the above statement, it says,"only Credit/Debit card is accepted as valid payment method for Azure subscriptions. Please use a valid Credit/Debit card which has international transaction enabled." But when I used my debit card which has international transaction enabled, it said "check with your bank. your bank couldn't authorize this payment method".

    I contacted bank and they don't have any idea on this as other transactions are working fair from the same card.

    Can you please help?

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