unable to view my subscription licenses on https:\\my.visualstudio.com

Question

Hello,

I'm unable to view my subscription licenses on https:\my.visualstudio.com . Here's the message I get:

"

Something went wrong!

We are sorry, but our system has detected a problem with your account.
If you are still getting this error message after 24 hours, please contact support with the date and time you started having this problem and with your subscription information. Message code: 715-123150.
"

I see a similar post on your community but there's no clear resolution. I can share my subscription info privately, if that's absolutely necessary.

Thanks

Answer 1

Might try an in-private session.

Visual studio (MSDN) subscriptions are not supported here on Q&A. You can submit a ticket here for support.
https://visualstudio.microsoft.com/subscriptions/support/

or chat online with them
https://learn.microsoft.com/en-us/visualstudio/subscriptions/vs-concierge-chat

--please don't forget to upvote and Accept as answer if the reply is helpful--