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Hi, it is text, it automatically comes up whenever i write an email or make a word document and if i delete it from the doc/email it will still come up when i create a new email/document. 
How to delete OFFICIAL from documents and email
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 61%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
Bronte Wild
1
Reputation point
Every time I open a document or send an email it comes up with OFFICIAL in the header, how do i get rid of this permanently?
Microsoft 365 and Office | Word | For business | Windows
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Emi Zhang-MSFT 30,046 Reputation points Microsoft External Staff2022-06-17T06:58:31.85+00:00 Hi @Bronte Wild ,
What's the OFFICIAL? Image or Text?
Please be a bit more precise to explain your problem or you can upload a screenshot so that I can get more accurate solutions to this problem. I’m glad to help and follow up your reply.
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Bronte Wild 1 Reputation point
2022-06-17T07:10:11.533+00:00 -
Stefan Blom 3,376 Reputation points MVP Volunteer Moderator2022-06-17T07:48:32.463+00:00 Open Word's Normal template and delete the "OFFICIAL" text from the page header. Save and close the template.
The quickest way to open Normal for editing is to make use of a trick that involves the Visual Basic Editor. In Word for Windows, press Alt+F9 (or Alt+Fn+F9 on some keyboards). Display the Immediate window, for example by pressing Ctrl+G. Type NormalTemplate.OpenAsDocument and press Enter. The Normal template opens in a separate window. You'll see "Normal" on the title bar. Close the Visual Basic Editor and make the changes in the Normal template. Save and close the template.
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Charles Kenyon 3,146 Reputation points Volunteer Moderator2022-06-17T13:01:39.723+00:00 You will want to also do this in the file NormalEmail.dotm. It is in the same folder as the Normal template.
The vba method will not work for that template. However, if needed, you can use vba to find the folder, too.
How to find these templates: https://addbalance.com/word/normaltemplate.htm#Find
Except in Windows 11, right-click on the template and select Open to edit it.
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