iOS enrollment using Company Portal

IntuneUser 171 Reputation points
2022-06-18T15:16:02.073+00:00

I have enrolled iOS device using Company Portal, that is, a BYOD type of enrollment.
I could find the device in Azure as well as Intune.

In Azure, the MDM authority is set to "None", and compliant status is set to "N/A"
In Intune, I could find that my Intune Device ID and Azure AD Device ID is same(which does not happen generally).
This is same for all my iOS devices.

212666-image.png

I needed some insights on why my MDM authority is set to "None" and why my Intune Device ID is same as Azure AD Device ID.
And what should I do to set my MDM authority to Intune.

Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
1,248 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,336 questions
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  1. Crystal-MSFT 42,961 Reputation points Microsoft Vendor
    2022-06-20T01:33:45.723+00:00

    @IntuneUser , For our issue, firstly, please check if the MDM authority is set to Intune:
    https://learn.microsoft.com/en-us/mem/intune/fundamentals/mdm-authority-set#set-mdm-authority-to-intune

    Then check if the enrolled user has Intune license.

    If all are met, but it is still not working, please open case to check in the background to find more information:
    https://learn.microsoft.com/en-us/mem/get-support

    Hope it can help.


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