AD password Change issue - PPE v8 UDP 1333

Mahesh Aralelemath 386 Reputation points
2020-09-08T17:28:49.007+00:00

Hi Team,

We have users connecting over AOVPN and tried to change the AD password.

While user is able to change the password successfully, he also mentioned that the following error was displayed even although the execution completed.

"After pressing ctrl+Alt+Del and change password I had the following displayed under username “The server X.X.X.X did not respond, make sure this server is running PPE v8 or later and UDP port 1333 is not blocked by firewall.”

As far i know, UDP 1333 is not used by AD but not able to understand why this error is observed.

Any input in this will be really eye opener..

Regards
Mahesh

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  1. Dave Patrick 426K Reputation points MVP
    2020-09-08T17:42:21.67+00:00

    Looks like a third party tool may be involved.
    https://anixis.com/doc/ppe50ag/PPS_Properties.html

    I'd ask the vendor for more assistance.
    https://www.anixis.com/support.htm

    --please don't forget to Accept as answer if the reply is helpful--

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  1. Dave Patrick 426K Reputation points MVP
    2020-09-08T18:03:57.237+00:00

    We wouldn't know here. I'd check the vendor's site for more info about their product or also ask the vendor for more assistance.
    https://www.anixis.com/support.htm

    --please don't forget to Accept as answer if the reply is helpful--