Is anyone satisfied with Microsoft Support ?
Hi I just thought of using the technical support feature of my visual studio subscription but I am currently quite disappointed :
It took me quite some time to file the issue via chat assistant
I can t access the issues that have been filed
Nobody contacted me after the issue has been created (theoretically 4 hours after that)
I had to call to get infos about the support ticket and the menus are horrible to sort it out (I got forwarded to some website in 80% of the cases that I tried)
I get in touch for an appointment after these calls to figure out that this was not the correct service
I was not contacted anymore after this