Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
Azure Support Page broken
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 55.00000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Andrea Doyon
1
Reputation point
Hi!
The current azure support page is blank for our subscription. Unable to select a support plan or to open a ticket. We have tested it on multiple browser and different computers. Any idea on how to proceed when the support section is broken?
Cheers!
Azure Cost Management
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 87%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMU%3C/text%3E%3C/svg%3E)
Mike Urnun 9,792 Reputation points Moderator2022-06-22T20:25:01.337+00:00 Hello @Andrea Doyon - Sorry for the inconvenience caused. Could you share a screenshot as well as required browser details so we can attempt to reproduce and report to the concerning team?
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Andrea Doyon 1 Reputation point
2022-06-22T20:35:53.78+00:00 Sure!
We had Pro-Direct support until February. It was part of a free program, and I think the benefits doesn't apply anymore. When we now try to open a ticket or go to our support plan section, the page is blank.
(Normally it should show the various support plan available)
The blue line hide my subscription ID but I do see all my subscription, none of them give me an option for a support plan, just a blank page.
In the network tab we see that two url are being refused in this page (Billing and another one). The first one has a 404 error and the second one a 400 error. It looks like when our plan was removed, no other plan was attached or can be attached now.
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Mike Urnun 9,792 Reputation points Moderator
2022-06-23T22:30:59.15+00:00 @Andrea Doyon Thank you for providing additional information! We'll review and locate the concerning team internally and report back.
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