Calling with Teams

Question

Hi, I have a question regarding Teams.
The company I work at offered to switch our calling app to Teams recently. I jumped on the opportunity to try it out, but I'm having one particularly annoying problem.
When I type in the numbers, after the first 5 or 6 numbers are put in, Teams starts searching for the phone number I'm trying to make a call to.
By the time the search is done, I'm done typing my phone number completely so I press "Enter" to start the call, except it just erases the full number I typed and Teams replaces it for the first 5 or 6 numbers.

Is there a way for Teams not to search a number?

Answer 1

Hi @Nicolas

By the time the search is done, I'm done typing my phone number completely so I press "Enter" to start the call, except it just erases the full number I typed and Teams replaces it for the first 5 or 6 numbers.

Do you mean when you type the full phone number in Teams search, it will replace the phone number you typed?

Is there a way for Teams not to search a number?

Yes. If you prefer to limit how people find you, you can turn off either your phone number, email, or both. To turn them off:

• Open Microsoft Teams.
• Select Settings and more More options button, then select Settings Settings button.
• Select Privacy.
• Under Manage how people can find you, select Manage contact information.
• From here you can turn the toggle for your email or phone number on or off.

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Answer 2

Hi Nicolas,

Do you have the complete dialpad on your calling app? This dialpad is only available if you enabled for PSTN calling.