Calling with Teams

Nicolas 1 Reputation point
2022-06-21T20:26:46.617+00:00

Hi, I have a question regarding Teams.
The company I work at offered to switch our calling app to Teams recently. I jumped on the opportunity to try it out, but I'm having one particularly annoying problem.
When I type in the numbers, after the first 5 or 6 numbers are put in, Teams starts searching for the phone number I'm trying to make a call to.
By the time the search is done, I'm done typing my phone number completely so I press "Enter" to start the call, except it just erases the full number I typed and Teams replaces it for the first 5 or 6 numbers.

Is there a way for Teams not to search a number?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. JimmyYang-MSFT 33,816 Reputation points Microsoft Employee
    2022-06-22T03:02:04.827+00:00

    Hi @Nicolas

    By the time the search is done, I'm done typing my phone number completely so I press "Enter" to start the call, except it just erases the full number I typed and Teams replaces it for the first 5 or 6 numbers.

    Do you mean when you type the full phone number in Teams search, it will replace the phone number you typed?

    Is there a way for Teams not to search a number?

    Yes. If you prefer to limit how people find you, you can turn off either your phone number, email, or both. To turn them off:

    • Open Microsoft Teams.
    • Select Settings and more More options button, then select Settings Settings button.
    • Select Privacy.
    • Under Manage how people can find you, select Manage contact information.
    • From here you can turn the toggle for your email or phone number on or off.

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  2. Holger Bunkradt 1 Reputation point
    2022-06-23T11:19:49.913+00:00

    Hi Nicolas,

    Do you have the complete dialpad on your calling app? This dialpad is only available if you enabled for PSTN calling.
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