Hello,
,
Thank you for your question and reaching out.
Based on the information provided, And cross checking the information
Try press and hold FN key then ESC to enable toggle FN Lock. If that doesn't work, check if you have Windows Mobility Center installed then set FN key row as Multimedia key instead of Standard keys.
OR
Enter the system BIOS or UEFI. Depending on your computer manufacturer and BIOS version
Select the Configuration or System Configuration tab. You can use the arrow keys on your keyboard to navigate, and press Enter to make selections.
If you don't see an option with a name like this, look for System Options or similar.
You may need to select an Advanced menu first
Set "Hotkey Mode" or "Action Keys" to Disabled. The name of this feature varies by manufacturer. When the feature is disabled, you will not have to press the FN key to use the F1 – F12 keys
Press F10 and then Enter to save. This saves your settings and reboots into Windows, where you'll no longer have to hold down the Fn key to use the F1-F12 keys.
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