Server2016 RuntimeBroker.exe Poweroff

Question

The process C:\Windows\System32\RuntimeBroker.exe (WL-820B-B2) has initiated the power off of computer WL-820B-B2 on behalf of user WITLINC\Administrator for the following reason: Other (Unplanned)
Reason Code: 0x5000000
Shutdown Type: power off
Comment:

Answer 1

Hi Xiaoweiwang-6128,

If this behaviour is not desired you can do the following to change your systems default behaviour:

Change the following registry entry:
1:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TimeBroker] "Start"=dword:00000003

Change the 3 to 4.
2:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TimeBroker] "Start"=dword:00000004
4 is Disabled, 3 is Manual and 2 is Automatic startup.

and reboot your system.

If your issue persists, after these changes try to update system to the latest version and run full scan with Windows Defender to make sure there is no malware on your system.

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