Notification for denied quarantine release request

AndAuf 11 Reputation points
2022-06-22T08:31:47.533+00:00

Hi all,

is there a way to have users (automatically) informed, if their request for releasing a mail from quarantine got denied?
If I approve the request, the user gets his mail. But if I deny the request because it actually is malicious, the user does not know, if his request was ever processed.

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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2 answers

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  1. Aaron Xue-MSFT 2,576 Reputation points Microsoft Employee
    2022-06-23T06:55:43.11+00:00

    Hi @AndAuf ,

    I’ve done a lot of research according to the requirement. It seems to be impossible to set an automatically reply when you remove the email from quarantine.

    Because after you click Yes in the warning that appears, the messages are immediately deleted removed from quarantine without being sent to the original recipients.

    You could get more details about the issue from the document.


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  2. Mugnons 0 Reputation points
    2023-01-30T08:12:44.17+00:00

    Hi @AndAuf have you found a some solution? I have the same problem.

    thanks

    Massimo

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