Notification for denied quarantine release request

Question

Hi all,

is there a way to have users (automatically) informed, if their request for releasing a mail from quarantine got denied?
If I approve the request, the user gets his mail. But if I deny the request because it actually is malicious, the user does not know, if his request was ever processed.

Answer 1

Hi @AndAuf ,

I’ve done a lot of research according to the requirement. It seems to be impossible to set an automatically reply when you remove the email from quarantine.

Because after you click Yes in the warning that appears, the messages are immediately deleted removed from quarantine without being sent to the original recipients.

You could get more details about the issue from the document.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 2

Hi @AndAuf have you found a some solution? I have the same problem.

thanks

Massimo

Answer 3

Hi all, I have the same question. Any update on this?
I will create a feature request because I think that currently it is not possible to get an information on denied release requests. cheers Guido