I'm trying to find an answer to the fact that everytime I want to connect an organizations account in the Account settings in VM, I cannot RDP anymore. During the creation of the VM, I enable the Azure AD join extension. Does this has to do anything about user log -in conflict. I log in to the VM with my Admninistrator credentials. Any idea would be highly recommended. The VM is Windows 10 OS.

Do you already have configured any AAD User on that virtual machine? If you configure the AAD join it only joins that VM into the domain but did not grant any permissions to any user, so actually, your AAD-Admin-Account has no permission on that server or at least not enough... please check.

Everytime I connect Organizations Account in Azure VM, VM stops working and cannot RDP anymore

Accepted answer

Bjoern Peters 8,781 Reputation points

2022-06-22T13:02:57.707+00:00

Do you already have configured any AAD User on that virtual machine?

If you configure the AAD join it only joins that VM into the domain but did not grant any permissions to any user, so actually, your AAD-Admin-Account has no permission on that server or at least not enough... please check.
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ADMLili 21 Reputation points

2022-06-27T09:05:25.707+00:00

@Bjoern Peters Yes I enabled the AAD extension during the creation of the VM. But the problem here is not the AAD Admin Account, but the localhost admin account, the admin you create during the creation of the virtual machine.

So when I connect to the virtual machine with the Localhost admin account, and then want to connect a domain joined account from VM in the Account Settings, then the Virtual machine won't work anymore, and cannot RDP to it again.

My guess here is, that you cannot use to join the virtual machine with a domain joined account when you log in to it with the Localhost account.

I hope this helps what I want to point out.

KarishmaTiwari-MSFT 18,602 Reputation points Microsoft Employee

2022-06-28T20:47:55.95+00:00

@ADMLili I need more information from you to understand the potential cause of this.

Did you follow these steps to enable Azure AD login while creating the VM : https://learn.microsoft.com/en-us/azure/active-directory/devices/howto-vm-sign-in-azure-ad-windows#using-azure-portal-create-vm-experience-to-enable-azure-ad-login

2.If yes, please check if the AAD extension install succeeded. Go to Azure portal, select the Virtual Machine and under Settings, click Extensions+Applications. Here you should see the AADLoginForWindows extension. The status of this extension must be 'Provisioning succeeded'.

Alternatively, you can RDP to the VM using the local administrator account and examine the CommandExecution.log file under:

C:\WindowsAzure\Logs\Plugins\Microsoft.Azure.ActiveDirectory.AADLoginForWindows\1.0.0.1\

and follow the steps provided here to troubleshoot.

3.What error so you see when you login to your VM using local admin account -> go to settings -> accounts -> access work or school -> try to connect to Azure AD domain.

4.You should be able to domain join from the settings after login to the VM using localhost account. Please follow the steps provided here to join the VM to a domain: https://learn.microsoft.com/en-us/azure/active-directory-domain-services/join-windows-vm#join-the-vm-to-the-managed-domain
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Everytime I connect Organizations Account in Azure VM, VM stops working and cannot RDP anymore

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