Developer technologies | Visual Studio | Setup
The process of installing, configuring, and customizing Visual Studio to support development workflows across languages, platforms, and workloads.
Trouble installing Visual Studio
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Marc Mazzella
1
Reputation point
Been trying to download Visual Studio Community edition and having issues. The installer won't begin, it just seems to time out and gives me an error about checking my internet connection, which is not the problem. With the help of a Microsoft chat tech I've installed the log collection app and have it for inspection. If someone could take a look and let me know. I'd really appreciate it.
Developer technologies | Visual Studio | Setup
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Marc Mazzella 1 Reputation point
2022-06-23T21:22:23.787+00:00 Microsoft Support Ticket
2206230040008228
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Anna Xiu-MSFT 31,201 Reputation points Microsoft External Staff2022-06-24T03:44:02.547+00:00 Hello, please check for your Windows Updates and install all pending updates.
If you have anti-virus software or group policy installed on your pc, please temporarily disable them.
Then, reboot your computer and run the .exe as administrator to install it.If it persists, please share us the related installation logs. You can download and run this collect.exe tool, go to %temp% folder and find the vslogs.zip file, upload it to https://onedrive.live.com/ and share the link here.
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Marc Mazzella 1 Reputation point
2022-06-27T13:33:51.297+00:00 I've taken the steps you've suggested but still cannot get the download to begin. I've created the logs am attaching the link below. Thanks for the help!
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Anna Xiu-MSFT 31,201 Reputation points Microsoft External Staff
2022-06-28T07:14:29.58+00:00 Can you use different browsers to successfully download vs_installer.opc to your machine from the link: https://aka.ms/vs/17/release/installer ?
Your network may block Microsoft domains. Please find the hosts file in C:\Windows\System32\drivers\etc\hosts, and add one line 23.77.21.104 aka.ms into it. Then, restart your computer and retry the installation.
Refer to the following link to see more Microsoft domains and add them into the allow list.
https://learn.microsoft.com/en-us/visualstudio/install/install-and-use-visual-studio-behind-a-firewall-or-proxy-server?view=vs-2022
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