Share via

SMS-based authentication method

michaelpaulosoque 26 Reputation points
2022-06-24T04:08:12.357+00:00

Our company is planning to implement a SMS-based authentication, is it available to all countries?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
0 comments No comments

Answer accepted by question author

Givary-MSFT 35,786 Reputation points Microsoft Employee Moderator
2022-06-24T05:28:09.403+00:00

@michaelpaulosoque

Thank you for reaching out to us.

Due to increased levels of fraud occurring in specific countries, the MFA service has placed country level blocks for voice/sms traffic, however you can work with Microsoft Support team to whitelist those countries (where your users experiencing issue while receiving text during authentication) for your tenant in specific.

Also wanted to share some known issues with SMS-based authentication

Let me know if you have any questions.

Was this answer helpful?

1 person found this answer helpful.

0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.