Share via

Trigger Email with Form

Raj Patil'123 1 Reputation point
2022-06-24T08:33:25.84+00:00

Hi everyone,

I have sent and email to the particular person but my form is not going in tht email.
Receiver is receiving only email but not the form which i want to send them.

Wat would be the error for this ? Will it be achieved by Customization or else need to add coding?

Please suggest me, since i am very new to CRM.

Microsoft Security | Microsoft Graph

1 answer

Sort by: Most helpful
  1. Dillon Silzer 60,931 Reputation points
    2022-07-02T20:19:37.687+00:00

    Hello,

    My best guess based on this situation is that the tenant has Safe Attachments turned on to remove malicious attachments. I'm going to assume that you sent a macros enabled form (.docm or .xlsm) and their system allowed the e-mail to get through but stripped the attachment out of the e-mail.

    Perhaps ask them if this is true or if they have any other policy (such as DLP) set up to remove attachments with certain file extensions.

    https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/safe-attachments?view=o365-worldwide

    https://learn.microsoft.com/en-us/exchange/security-and-compliance/mail-flow-rules/inspect-message-attachments

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.