The Face Detection demo function on the Face API site does not work.

Question

The Face Detection demo function does not work at the site below.
https://azure.microsoft.com/en-us/services/cognitive-services/face/#overview
And when I test Face Detect with the Endpoint and Key issued by the Face API site, the following error occurs.
{
"error": {
"code": "InvalidRequest",
"message": "Invalid request has been sent.",
"innererror": {
"code": "UnsupportedFeature",
"message": "Feature is not supported. Please apply for access at https://aka.ms/facerecognition"}
}
}

Are other people using the Face API normally?

Answer 1

Hello @Hyunjin Cho

Thanks for reaching out to us and sorry for your experience. You should have received an email from us about the Face API limitation- https://learn.microsoft.com/en-us/azure/cognitive-services/cognitive-services-limited-access

Face service access is limited based on eligibility and usage criteria in order to support our Responsible AI principles. You got this error since what you are trying to call is now limited access to them because you have not been approved to use that capability. Face service is only available to Microsoft managed customers and partners. Please use the Face Recognition intake form to apply for access- aka.ms/facerecognition.

I hope this helps.

Regards,
Yutong

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