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Problem with power settings with an HP laptop

Marco81-0653 21 Reputation points
2020-09-09T14:31:40.343+00:00

Hi to all,
on a HP ProBook 430 G7 with Windows 10 Pro (build 2004) even if i set the OS to "Do nothing" (under Control panel, Power settings) when i close the lid,
it shut down. If i temporary set the option to "suspend", then i click to "apply", and then again i set the option to "Do nothing" and the click again on "apply", it works (the laptop stay on also when i close the lid).
But when i restart Windows, the problems returns.
Any idea ?
Thank you.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Dale Kudusi 3,226 Reputation points
    2020-09-10T02:47:18.657+00:00

    Hi
    You could try these methods:
    Run the troubleshooter:
    Open Control Penal,
    Go to Control Panel\All Control Panel Items\Troubleshooting\System and Security,
    Press Power.

    Update your drivers from HP’s official website.
    https://support.hp.com/us-en/drivers

    Reset Power Options
    Search Command Prompt in the search bar,
    Run as administrator,
    Type powercfg -restoredefaultschemes , press Enter

    Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information

    Best regards.

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