error with scheduling an exam

Liudmila ZHELUDKOVA 1 Reputation point

I registered for the exam PL-300: Microsoft Power BI Data Analyst on 06/25/2022.
Unfortunately, the test file upload process stopped and did not complete within 2 hours.
Today on the test center appointment I'm getting the following message:
"You do not have any appointments scheduled".

Now I'm trying to registrate a new exam, but I'm getting the following message:
"The candidate currently has an open registration for this exam. A new registration cannot be created at this time."
Please help me to solve this problem.

additional info
PL-300: Microsoft Power BI Data Analyst
Language: English
Length: 120 minutes
Saturday, June 25, 2022
Check-in time: 9:00 AM Europe/Kiev - EEST
Start time: 9:30 AM Europe/Kiev - EEST
Order Number/Invoice

Registration ID


Thanks in advance

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