azure log analytics communication error

Rene Paquin 36 Reputation points
2022-06-27T12:35:58.917+00:00

We are trying to setup our scom 2022 to connect with azure logs analytics. We are able to cconfigure and register the connection via the administration panel which then created the run as accounts etc however we keep getting the following error. Any ideas? Thank you.

event 55011

Failed to synchronize alerts from Advisor Cloud service to the Management Server because of an communication error. Wait for the next cycle to retry. Reason: Microsoft.SystemCenter.Advisor.Common.WebService.GatewayCommunicationFaultException: A fault was thrown from web service when performing Get Alert Update ---> System.ServiceModel.FaultException: Configuration assessment is not available

Server stack trace:
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.AttachedServices.WebService.IDataProviderService.GetAlertUpdate()
at Microsoft.SystemCenter.Advisor.Common.WebService.WebServiceCallHelper.CallWebServiceT
--- End of inner exception stack trace ---
at Microsoft.SystemCenter.Advisor.Common.WebService.WebServiceCallHelper.CallWebServiceT
at Microsoft.SystemCenter.Advisor.Common.WebService.DataProviderServiceClient.GetAlertUpdate()
at Microsoft.SystemCenter.Advisor.GetAlertUpdateDataSource.GetAlertDataItems()

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
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  1. SChalakov 10,571 Reputation points MVP
    2022-07-06T08:44:43.897+00:00

    Hi @RenePaquin-367,

    did yyou already try the suggestion here:

    No data in SCOM Management group connected to log analytics workspace.
    https://learn.microsoft.com/en-us/answers/questions/289275/no-data-in-scom-management-group-connected-to-log.html

    From the post:

    I resolved issue ! Please remove your Management Servers from the Managed Computers on Azure Log Analytics and try to reconfigure connection to Azure

    Hope this helps.

    ----------

    (If the reply was helpful please don't forget to upvote or accept as answer, thank you)
    Regards,
    Stoyan


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