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DKIM issue.

Microsoft Q & A 386 Reputation points
2022-06-27T13:52:38.66+00:00

We do not have DKIM enable for our tenant. One of the recipient is not receiving our emails and we are getting below NDR.

Dear Sender,

We have noticed that the email sent from your domain is failing DKIM key, hence 'DKIM Failure and email is not delivered to Recipient'
FILTER HAS QUARANTINED THE FOLLOWING MESSSAGE:

Please suggest how to fix this.

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Andy David - MVP 160.3K Reputation points MVP Volunteer Moderator
2022-06-27T14:51:30.397+00:00

in that case, either the message is phony or you would need to open a case with Microsoft support.

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  1. Andy David - MVP 160.3K Reputation points MVP Volunteer Moderator
    2022-06-27T14:14:01.347+00:00

    Do you know that its real? If you have no DKIM record ( why not?) then you can probably just ignore it.

    However, you should really set it up

    https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/use-dkim-to-validate-outbound-email?view=o365-worldwide

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