Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,072 questions
Synology Drive Client Connectivity
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Harold Williams
1
Reputation point
- Our machines are "set up for organization" and users log in using their o365 credentials and machines are connected to azure ad
- we have some machines that were previously set up with local user login
- we are attempting to set all users up with Synology Drive Client
- machines that are set up with local login have no issues with this
- machines "set up for org" can run the client, users can access, and syncing works fine, but:
- if trying to use the "attach" icon within Outlook, when they "browse" the Synology Drive folder does not show
- they cannot "save as" to the Drive, as it will not be visible when they browse for a save location - Again...when they simply open File Explorer, the drive is available and they are able to access it as they should
Is there a setting somewhere on Azure that is causing this issue?
TIA
{count} votes
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Joyce Shen - MSFT 16,651 Reputation points2022-06-28T02:26:57.063+00:00 According to your description above, I know that when you login your machine with O365 credential, the Synology Drive folder will not show in outlook when you want to access this path.
Are you using the same outlook account? Like you mentioned above, this should be more related to you use which account login the machine rather than outlook client(different accounts will have their own permission limitation, which may lead to your issue above). So here I would help you modify the tag to Azure side so that you will get more profession help there, thanks for your understanding and hope your issue can be resolved soon!
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JamesTran-MSFT 36,541 Reputation points Microsoft Employee2022-06-28T17:58:24.54+00:00 @Harold Williams
Thank you for your post!- To gain a better understanding of your issue, can you share any documentation that you're following to set up the Synology Drive folder?
- Can you share screenshots of what you're seeing?
Any additional information would be greatly appreciated.
Thank you for your time and patience throughout this issue! -
JamesTran-MSFT 36,541 Reputation points Microsoft Employee
2022-06-29T16:00:34.75+00:00 @Harold Williams
I just wanted to check in and see if you had any other questions or if you were able to resolve this issue?
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