Tasks (Preview) errors with tenant ID mismatch for server start/stop

Diane Smith 1

Azure Twitter people said to post this here:

Server--Tasks (Preview)--New Task

Click "Start Virtual Machine" or "Poweroff virtual machine", fill out info as requested (even following steps from online for how to do it), task runs, then errors with an:
{
"error": {
"code": "InvalidAuthenticationTokenTenant",
"message": "The access token is from the wrong issuer 'https://sts.windows.net/{ID}/'.
It must match the tenant 'https://sts.windows.net/{ID}' associated with this subscription.
Please use the authority (URL) 'https://login.windows.net/{ID}' to get the token.
Note, if the subscription is transferred to another tenant there is no impact to the services, but information about new tenant could take time to propagate (up to an hour).
If you just transferred your subscription and see this error message, please try back later."
}
}

The code behind this script is auto-generated, and uses variables that retrieves the data from our plan.

What is the fix for this? We can't follow online tutorial, video, page on Microsoft, etc--because we did, even though it wasn't needed given it was a simple auto thing.

Prrudram-MSFT 23,211 Reputation points

2022-06-29T05:32:47.23+00:00

Hello @Diane Smith ,

Thank you for reaching out to the Microsoft Q&A platform.

It appears to be an issue with the tenant ID. The reason for this could be you have authenticated against the common tenant, but it is trying to access data from a subscription which belongs to a separate tenant - and it doesn't have an AccessToken for this other tenant.

Could you please confirm if that's the case or you have multiple tenants and subscriptions?
Diane Smith 1 Reputation point

2022-07-05T12:55:36.467+00:00

We only have 1 account 1 server (Active, but had 2 that were under same account), 4 users.

The tenant id that it says it's using isn't in our account, but it's auto populated somehow.

We just added a new task, selected startup/shutdown, filled out the info, and that was it. It's scheduled to run by the account owner (he did the schedules from his account--and there was only "use office" (something like office login) or the azure account with his name/id as the one to use for who to run as.
Diane Smith 1 Reputation point

2022-07-14T13:35:43.12+00:00

Exact same issue persists. The template (created by microsoft I'd assume as it's on the page) using variables for our account, still says the same message, and still only one tenant/subscription.
Robert Vandeloo 5 Reputation points

2024-01-10T21:21:35.73+00:00

i'm having the same issue...

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Tasks (Preview) errors with tenant ID mismatch for server start/stop