SCDPM - Backup failed

bala198222 41 Reputation points
2022-06-29T06:19:33.37+00:00

When we taking the server backup getting failed with error below error message

Cryptographic services failed while processing the onidentity call the system writer object
Add corePnpFiles:Failed to open setupapi install log

EventID:513
Event Source: CAP12

Windows Server Backup
Windows Server Backup
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Backup: A duplicate copy of a program, a disk, or data, made either for archiving purposes or for safeguarding valuable files from loss should the active copy be damaged or destroyed.
482 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Limitless Technology 39,796 Reputation points
    2022-07-01T08:50:17.86+00:00

    Hello

    Thank you for your question and reaching out. I can understand you are having issues related to DPM backup.

    To resolve this issue, follow the Microsoft KB Articles on this matter. We strongly recommend engaging Microsoft in resolving this issue. For your convenience, below are the commands that need to be executed from an elevated command prompt from Microsoft KB 2009272

    Takeown /f %windir%\winsxs\temp\PendingRenames /a
    icacls %windir%\winsxs\temp\PendingRenames /grant "NT AUTHORITY\SYSTEM:(RX)"
    icacls %windir%\winsxs\temp\PendingRenames /grant "NT Service\trustedinstaller:(F)"
    icacls %windir%\winsxs\temp\PendingRenames /grant BUILTIN\Users:(RX)
    Takeown /f %windir%\winsxs\filemaps* /a
    icacls %windir%\winsxs\filemaps*.* /grant "NT AUTHORITY\SYSTEM:(RX)"
    icacls %windir%\winsxs\filemaps*.* /grant "NT Service\trustedinstaller:(F)"
    icacls %windir%\winsxs\filemaps*.* /grant BUILTIN\Users:(RX)

    net stop cryptsvc
    net start cryptsvc

    Reference :

    https://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/cryptographic-services-failed-while-processing-the/c4274af3-79fb-4412-8ca5-cee721bda112

    ---------------------------------------------------------------------------------------------------------------------------

    --If the reply is helpful, please Upvote and Accept as answer--

    0 comments No comments

  2. bala198222 41 Reputation points
    2022-07-05T07:55:35.987+00:00

    Hi

    tried the above commands , still backup is failing with same error

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.