A family of Microsoft word processing software products for creating web, email, and print documents.
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Have you received one product key in email?
If yes, you need to redeem this key via going to setup.office.com and sign in with an existing Microsoft account or create a new one.
For more details, please refer to “Redeem a product key or activate Office”. After you bind your account to your Office license, you can find your subscription under Your Account (www.office.com).
If not, I would suggest you contact the seller to have a confirm.
To contact Microsoft, you can chat with them online.
Any updates, you can post back.
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