Azure VM login failed

Baharul Islam 216 Reputation points

Hi Team,

I have created new Azure VM in JP (tried with both Japan East & Japan West) but after creating VM not able to login using same provided userID & password. Getting error as "Credentials didn't work" and logon failed.

Have tried to create VM in other region with same details and able to login.

Is there any restriction on JP VM login and any known issue ?


Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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  1. srbhatta-MSFT 8,536 Reputation points Microsoft Employee

    Hello @Baharul Islam ,
    Thanks for reaching out to Microsoft QnA. Happy to answer your question.
    Are you using local administrator account to log in to these VMs or is your VM domain joined?
    If you are using local account credentials, then can you try to reset your username and password from the Azure portal (Reset password option from the VM blade), and let me know if logging in to the Azure VM using the new set of local account credentials works for you or not? Looking forward to your response.

    Thank You.