Mautic is not starting on App Service

Marcos de Almeida 1 Reputation point
2022-06-29T10:21:57.527+00:00

I need some help to understand what’s happenning in my Mautic:latest on Azure App Service configuration.

Even setting the configuration on Azure Application Setting

MAUTIC_DB_HOST=hidden value:3306
MAUTIC_DB_USER=hidden value
MAUTIC_DB_PASSWORD=hidden value
MAUTIC_DB_NAME=hidden value
MYSQL_PORT_3306_TCP=3306

My Mautic App Service doesn’t start… the error log is:

2022-06-29T09:38:06.919980373Z error: missing MAUTIC_DB_HOST and MYSQL_PORT_3306_TCP environment variables  
2022-06-29T09:38:06.920015474Z Did you forget to --link some_mysql_container:mysql or set an external db  
2022-06-29T09:38:06.920020374Z with -e MAUTIC_DB_HOST=hostname:port?  

Do I have to add the variables elsewhere too?

Mysql is running OK… I tested using Mysql WorkBench.

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  1. MayankBargali-MSFT 49,711 Reputation points Microsoft Employee
    2022-07-01T07:11:23.11+00:00

    @Marcos de Almeida Thanks for reaching out. Looks like you are using the Azure Marketplace service. Please confirm if my understanding is correct. In that can you need to reach out to the respected marketplace support for any assistance.

    Mautic packaged by Bitnami : https://bitnami.com/support/azure
    Mautic With Ubuntu 20.04 LTS : https://secureanycloud.com/

    Please 'Accept as answer' and ‘Upvote’ if it helped so that it can help others in the community looking for help on similar topics.

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