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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 63%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Hello,
Getting the below message in EDGE browser when a SharePoint website accessed. But same URL works in Chrome in the same computer. Computer is joined to Active Directory Domain and not part of Azure/Intune joined computer.
"Your organization doesn't allow you to download, print or sync using this device. To use other actions, use a device that's joined to a domain or marked compliant by Intune. For help, contact your IT department."
Please help how to solve the issue.
Have you or your IT administrators check for a Conditional Access policy that may be causing this to happen? Your PC is most likely an "unmanaged device" as it is joined to a local AD and not Azure/Intune joined.
Are you logged into a different account in Chrome vs. Edge? You can also try relogging into Chrome and clearing the cache (CTRL+F5) to see if you can generate the same message.
Hi @Boopathi S
Have you tried the advice provided by Dillons? Is it helpful for you?
Hi @Yi Lu_MSFT ,
No. I have not tried. Moved this issue to different team.
@Yi Lu_MSFT @DillonS-2060
This computer is not joined in Azure and it is managed by On-premises Active Directory.
Is there any way to check in the problematic computer about which policy is blocking the download?
Example I used edge://policy/ and able to see the attached policies.txt applied policies in the computer
The computer does not have to be Azure joined. There might be a conditional access policy saying if the computer trying to login to SharePoint isn't compliant, then apply certain policies such as what you are seeing in your screenshot.
See this document for these controls:
https://learn.microsoft.com/en-us/sharepoint/control-access-from-unmanaged-devices
@DillonS-2060
There might be a conditional access policy saying if the computer trying to login to SharePoint isn't compliant, then apply certain policies such as what you are seeing in your screenshot.
You have mentioned "apply certain policies". Where can I see those applied polices in the problematic computer.
Please let me know
Apologies for my wording, but I said that in the sense that the conditional access policy would apply if the PC was unmanaged.
You should consult with your SharePoint administrator and tell them to check out the section "Limit access" for unmanaged devices on the follow page:
https://learn.microsoft.com/en-us/sharepoint/control-access-from-unmanaged-devices
@DillonS-2060
Thank you.
Please help on the other topic from https://learn.microsoft.com/answers/questions/911413/install-operating-system-hangs-at-10.html
If this answer has helped your please accept it as an answer.
I am still working on thinking about your MDT question.
I have accepted as Solution. EDGE browser is Reset and Files are able to download from SharePoint.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 27%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
I have a user who is on AD and Azure/Intune and the OWNER of the document shared and now she get's that red line in Chrome.