Can’t export accounts from Authenticator

Question

I have been trying to export my accounts from the Microsoft Authenticator app to use on a different app entirely Google authenticator) but I keep getting an error that says “noIdentifierModelSaved” after inputting the required passphrase. I have deleted and reinstalled the app several times and received the same error. I have included The error code below if needed. I am using an iPhone if this helps. Any help would be greatly appreciated, thanks.
pastebin.com/Jqu9CBv1

Answer 1

You can restore from backup (assuming there was one) but make sure no accounts have been added to the newly install app. Then sign on with recovery account to do the restore.

You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake.
https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

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Answer 2

If u switched your sim card to new phone, try switching it back to old phone for ID export and recovery phrases

turning off wifi or setting DNS to auto might work as well